CRM integration with online stores

The advantages of online shopping are well known. Customers do not need to be persuaded to do e-shopping. It is more convenient, faster, and there is often more choice than in brick-and-mortar stores. So what are the benefits for entrepreneurs? Where... read more

CRM integration with Internet telephony

Have you ever wondered if you can reduce the costs associated with calls without losing their quality? Use Internet telephony. Below you will find some examples of how to use this type of service. Firmao software can be integrated with Internet... read more

Marketing automation with CRM

Marketing automation has been a very popular method of improving sales processes in recent years. What exactly is marketing automation and how to use it in business? Below you will find answers to your questions. From year to year, it is more and more... read more

Excel or CRM: what should you choose?

Sometimes we are approached by clients who previously ran a business using only Word and Excel. However, as the company grew faster, the client decided to use CRM software. Why? To adapt the business to your needs. And the most important need of any... read more

CRM for real estate agencies

The real estate industry is highly competitive, and building and maintaining strong relationships with clients is essential for success. This is where a customer relationship management (CRM) system can be invaluable. A CRM system helps real estate... read more

Employee appreciation

Having a committed employee is an asset to any organization. A committed employee is someone who is dedicated to their work, takes ownership of their responsibilities, and consistently delivers high-quality results. These employees are valuable to the... read more

Technical support

Introducing new technical solutions is necessary. Every good manager and owner of the company knows about it. However, often new technologies inside the company also create new concerns among employees. It happens that employees, due to various... read more

CRM software for a training company

Can the Firmao CRM system work in the training industry? Will it cope with the specific needs of companies that organize and conduct various types of training? Will the CRM system handle glazing as a whole, i.e. preparation of materials, employment of... read more