Firmao
Log in
  • Polski
  • Ukraiński
Log in Try for free Try for free

Solutions for automotive services

CRM FOR AUTOMOTIVE SERVICES

Firmao is a system that organizes orders, vehicle history, and customer service for auto repair shops.

Take advantage of our suite of ready-made solutions and see how they can streamline your website’s operations.
Try CRM for free

Do you run a repair shop or auto service center and want full control over your jobs, customers, and parts?

Discover what Firmao has to offer!

In the automotive industry, every order involves a lot of information at once – vehicle data, repair history, ordered parts, scheduled dates, and invoices. As the number of orders grows, managing them in notebooks or spreadsheets becomes impractical.

Firmao CRM brings everything together in one place – from the first contact with the customer, through vehicle registration and order fulfillment, all the way to billing and document issuance. The entire team works with the same, up-to-date data.

All CRM system features are available immediately for your auto repair shop:

Customer and vehicle database with repair history
Registration and processing of service requests
Warehouse Management
Invoicing and Order Settlement
Appointment Calendar and Team Scheduling
Creating quotes and cost estimates
Revenue and Performance Reports for a Car Service Center
Mobile app for iOS and Android

Control the entire vehicle maintenance process

From the moment a vehicle is received at the shop until it is released - all information is stored in a single system. The CRM allows you to track the repair status, parts availability, and the mechanics’ progress. This makes it easier to manage the shop’s schedule and respond more quickly to changes in orders.

Streamline communication with customers and workshop operations

Get your data in order today!
Try for free

How does CRM streamline operations at a car repair shop?

Complete vehicle and customer history
Every car and owner has their own record detailing all service visits, work performed, and parts replaced.
Efficient handling of service requests
Orders are created in just a few clicks, assigned to specific employees, and tracked at every stage of fulfillment.
Warehouses under control
The system tracks inventory levels, allows for product tracking, and generates inventory documents.
The invoice will be ready immediately after the repair
Processing and issuing an invoice takes just a moment - all within a single system, without having to switch between programs.

Ready to improve your website?
Get started for $0.

See for yourself how easy it can be to manage your workshop with Firmao.
Try for free

Knowledge base

Marketing
Why is it beneficial to integrate SMS software into your CRM?
In keeping up with the competition, it is important to find solutions to engage customers even better. While CRM software provides a powerful platform for managing customer data and interactions, integrating SMS capabilities can unlock a whole new level of engagement. By combining the high open rate of text messages with the rich functionality of CRM, companies can streamline communications, incre
Management
Why should you integrate Firmao CRM with an international VoIP solution?
Communication with clients is a crucial aspect of a company, which cares about its reputation and customer satisfaction. Well-organized communication can also improve companies revenue by engaging with leads. The integration of VoIP (Voice over Internet Protocol) software with CRM software, a central hub for customer data, presents an excellent opportunity to achieve these goals. Keep readi
CRM
Firmao Earns CRM Software Recognition from Leading B2B Review Platform
Firmao proudly received an esteemed industry award for its groundbreaking product innovation and exceptional service offerings. FinancesOnline, a prominent B2B review platform, has bestowed Firmao the prestigious Rising Star Award for its exceptional performance within a short timeframe, recognizing its outstanding achievements as a new software product. Besides Firmao’s emerging pop
AI
How to train an Chatbot with Custom Datasets by Rayyan Shaikh
What is Chatbot Analytics? Learn more about chatbot analytics and key chatbot metrics One thing to note is that your chatbot can only be as good as your data and how well you train it. Chatbots are now an integral part of companies’ customer support services. They can offer speedy services around the clock without any human dependence. But, many companies still don’t have a proper understandi
WMS
SME Power Up: Online Guide to Calculating Your ERP ROI
Enterprise resource planning (ERP) systems are comprehensive software solutions that streamline and integrate business processes across various organizational departments. For small and medium enterprises (SMEs), ERP systems offer transformative benefits such as enhanced operational efficiency, improved data accuracy, streamlined communication, and better decision-making capabilities. While the
CRM
Why is it beneficial to integrate VoIP software into CRM?
Customer communication is crucial for the success of any company. Integrating VoIP (Voice over Internet Protocol) services with a CRM (Customer Relationship Management) system can significantly streamline this communication and bring a lot of benefits, both for the company and its customers. VoIP becomes not only a communication tool but also a strategic element ensuring the efficiency and competi
CRM
From Startup to Enterprise: Cloud CRM Scales with Your Sales Online
Photo by Tima Miroshnichenko  What are Cloud CRMs and what do they do? Cloud CRMs, or cloud-hosted customer relationship management software, offer a modern approach to managing customer interactions. Unlike traditional on-premise solutions, cloud CRMs are hosted by the provider and accessed through the internet (SaaS model). This allows users to access customer data and functionalities from
Management
How Can Combining VoIP and CRM Boost Your Business?
Effective communication with customers is essential for the prosperity of any business. Combining VoIP (Voice over Internet Protocol) services with a CRM (Customer Relationship Management) system can greatly enhance this communication process, offering numerous advantages for both the company and its clientele. VoIP transcends being just a means of communication; it evolves into a pivotal componen
Management
Strategic management
Strategic management is the process of planning, implementing, and evaluating strategies to achieve organizational goals and objectives. It is an essential aspect of business management that involves making decisions that will impact the long-term success of an organization. In this article, we will discuss the importance of strategic management and the key elements of the strategic management pro