How to choose an ERP system?

Published: 23.03.23WMS
How to choose an ERP system. Do you really need it?

Enterprise resource planning (ERP) systems are software applications that help businesses manage their operations and automate core business processes such as accounting, inventory management, and human resources. Choosing the right ERP system for your business can be a complex process, as there are many factors to consider. In this article, we will discuss how to choose an ERP system for your business.

Identify Your Business Needs

The first step in choosing an ERP system is to identify your business needs. This involves understanding your current business processes and identifying areas that could be improved through automation. It is important to involve key stakeholders in this process to ensure that all business requirements are considered.

Evaluate Features and Functionality

Once business needs have been identified, the next step is to evaluate ERP systems based on features and functionality. It is important to identify which features are essential for your business and which are nice-to-have. It is also important to consider the scalability of the ERP system and whether it can accommodate future business growth.

Consider Integration with Existing Systems

ERP systems are designed to integrate with existing business systems such as customer relationship management (CRM) or supply chain management (SCM) systems. When choosing an ERP system, it is essential to consider the integration capabilities of the system and ensure that it can integrate with your existing systems.

Assess Ease of Use and Training Needs

ERP systems can be complex, and it is essential to assess the ease of use of the system and the training needs of your team. It is important to choose an ERP system that is user-friendly and requires minimal training. Additionally, it is essential to consider the training and support provided by the vendor.

Evaluate Vendor Reputation and Support

When choosing an ERP system, it is important to evaluate the reputation and support provided by the vendor. This involves researching the vendor’s history and reputation in the industry and evaluating the level of support provided, such as technical support, training, and software updates.

Consider Total Cost of Ownership

The total cost of ownership of an ERP system includes not only the purchase cost but also implementation, training, maintenance, and ongoing support costs. When choosing an ERP system, it is essential to consider the total cost of ownership and ensure that it fits within your budget.


Choosing an ERP system is a critical decision for any business. By identifying business needs, evaluating features and functionality, considering integration with existing systems, assessing ease of use and training needs, evaluating vendor reputation and support, and considering the total cost of ownership, businesses can choose an ERP system that meets their needs and drives business growth. It is essential to involve key stakeholders in the decision-making process and to conduct thorough research before making a final decision. By investing in the right ERP system, businesses can improve their operations, increase efficiency, and achieve sustained growth in a competitive marketplace.

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Author Avatar Łukasz Magierowicz

Key Account Manager. Supports customers in the implementation and configuration process of the Firmao system. He has extensive knowledge of CRM systems. He collaborates with customers to understand their needs and help customize the system to their specific requirements.

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