How to sell online?

Published: 03.08.21Sales

Internet sales are growing year by year. In recent months, among other things, the pandemic has forced many entrepreneurs to introduce their products to the Internet market.

Both online shopping and online sales can be just as convenient and fast. All you have to do is dare to take this step, and our CRM will help you take this step confidently and well.

Online store and online CRM

Choosing a sales platform is a real challenge. Each of the solutions available on the market has its pros and cons. Some of them offer very simple, not to say poor, possibilities referring to well-known CRM or ERP systems. However, let’s face it. Nothing can replace a dedicated solution that was designed as a customer relationship management system. That is why it is worth using such a sales platform that can be integrated with a CRM solution. However, not every system has ready integrations and even fewer CRM program producers are willing to implement the integration according to the current customer needs. Firmao CRM online certainly does not belong to this group. Our solution has ready integrations with one of the most popular sales platforms in our country: Allegro, IAI-shop and PrestaShop, and the next ones are already under preparation. In addition, thanks to the extremely flexible technology of the Firmao system, we can start integration with the sales platform indicated by the customer at any time.

How does the integration work?

Okay, but you can ask the question: “What exactly is this integration for? What will I gain from this, ”and that would be a good question. The tool is supposed to facilitate, not hinder the work and bring tangible profits. By using the Firmao CRM system together with an online store, you gain knowledge and time. Two key variables that allow your business to grow and bring you more money with each subsequent sale. Thanks to the functionalities provided by our CRM program, it is possible to quickly import data about customers buying from us.
The data of orders and products ordered by buyers are sent to the CRM system, and thus, we obtain all the necessary data in one program, which will additionally provide us with the possibility of operating the warehouse of our products and maintaining communication with the customer. This is because the system allows for the automated dispatch of product purchase and shipment confirmations, both in the form of e-mail and SMS.

This feature can even be used for debt collection when needed, by sending notifications to late-paying customers. Thanks to the integration of orders, we can easily issue a transaction document (invoice or receipt) and forward the order for execution. Transferring your sales to the Firmao CRM system will allow you to enjoy all its functions along with the sales functions of the internet platform, which is in line with our goal. To make our clients work less and earn more.

Can I try the integration?

Yes of course. By creating a free demo account on our website, you will gain access to a fully operational version of our CRM software. So don’t wait! Try our system today!

We invite you to follow our Facebook page for news and read other entries on our blog.

Author Avatar Rafał Namieciński

Chief Executive Officer. Sets the direction of Firmao's development. Under his leadership, Firmao CRM has become one of the leading CRM systems in Poland. On the blog, he shares thoughts on the latest CRM industry trends, offers tips on implementing and using CRM systems.

Don't forget to share this article!

Related articles

Run your business successfully with Firmao