CRM for a manufacturing company

Published: 23.12.21CRM

Looking for a CRM to manage customer relationships in a manufacturing company? Check out Firmao, which supports manufacturers of machinery, furniture, windows, roofs and much more.

Turn contacts into contracts

With Firmao CRM you can plan your customer journey from the first contact to order placement and contract signing. No matter what your company produces you can create as many sales processes as you need in Firmao and adapt them to your company’s specifics.

By automating the entire sales path, your sales people will not miss any action in the customer service process. With Firmao CRM, you will take control over your sales process.

Improve the quality of customer service

A salesman in a manufacturing company makes daily calls to customers, makes sales appointments, keeps track of orders, prepares reports and statements. Sometimes it is enough that he/she forgets to call the customer on time and the latter will buy from the competitor.

With Firmao for manufacturing companies, you will have an overview of the history of interactions with your customers – calls made, emails sent, notes, offers, orders and cooperation agreements. Thanks to high automation of the sales and service process, the Firmao system will help you improve the quality of relations with your customers. You will never forget to send an offer to a client again and all the client data will be available in one place online 24 hours a day.

Increase and develop sales

Whether you want to focus on processing incoming orders or proactively seek new customers. A Firmao CRM system for a manufacturing company should cushion salespeople from repetitive activities so they have more time to improve the effectiveness of their sales efforts.

Implementing CRM for manufacturing company will help you plan sales activities and save time on sales activities. The offer for the customer will be prepared in no time thanks to document templates, message sequences will help you send reminders to customers, and tasks will not allow you to forget about the appointment.

Keep track of your goals

Thanks to the CRM you can follow the progress of your salesmen on an ongoing basis in the form of a clear and precise sales funnel. You also have constant access to extensive statistics and charts generated in real-time.

With Firmao, you build measurable and predictable sales. You set team and individual targets for your salespeople and on the basis of data entered into the system, Firmao automatically prepares a sales report. Thanks to that you can quickly check the number of contacts, the value of offers and orders, and verify the effectiveness of product sales.

With Firmao you will make business decisions based on facts and data.
Author Avatar Sebastian Czubak

Chief Operating Officer. Responsible for overseeing all aspects of the company's operational activities. He has extensive experience in the CRM software industry and successfully leads teams in product development, marketing, sales, and customer service. He is responsible for building knowledge and awareness of Firmao among customers.

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